If you prefer to order by phone, our hours of business are:
January - September: Monday-Friday, 9-5
October-November: Monday - Saturday 9-5, Sunday 1-5
December Monday-Friday 9-7, Saturday 9-5, Sunday 1-5
Closed all major holidays.
Closed Thankgiving Day
(all times are Eastern Standard)
Phone: (336) 581-3141
Toll Free: 1-877-815-0922
|Be sure all addresses are correct. We cannot guarantee delivery of incorrect addresses.
There will not be a gift card sent with your order if no information is sent to us.
Be sure to designate that portion of your order being shipped directly to you.
Your Internet Invoice Total is not an exact total. You will receive an e-mail confirmation with the exact total when your order is received.
WE CANNOT GUARANTEE SHIPMENT OF CHRISTMAS ORDERS RECEIVED AFTER DECEMBER 10TH.
If there is any problem with your order, call our customer service department at 336-581-3141. In case of damaged shipment, be sure to save everything, including the shipping carton.
Orders to be delivered in North Carolina include Sales tax on product and shipping cost.
We accept Master Card, Visa, and Discover.
Out of Stock Merchandise
Should we be out of a catalog item, we will briefly hold your order, or we will telephone you for instructions. With gift assortments, we reserve the right to make comparable substitutions when a specific product is temporarily unavailable.
During Warm Weather
We substitute items that may be damaged by heat with greater or equal value merchandise so we may deliver a gift in perfect condition.
Where to purchase our products
Our products are available in our showroom, holiday shows (see show schedule) and seasonally at select "The Fresh Market" stores. We also offer a natural fruitcake that is available only at select Whole Foods Markets.
Shelf life of Fruitcake
Our fruitcakes have a six month shelf life. We have decided if you refrigerate your fruitcake after opening, it will stay firmer and will be easier to slice with a serrated knife.
Approximate Serving Size of Our Fruitcakes
1 lb. = 15 Servings
2 lb. = 30 Servings
3 lb. = 40 Servings
4.5 lb. = 50 Servings
For international orders please call 336-581-3141. Extra shipping charges for international orders will be billed separately.
When choosing an option of Thanksgiving or Christmas, our Shipping Department will choose a shipping date that will ensure your package will arrive on time. Due to our rural location we can not specify an exact shipping date. Any order placed after December 1 will be shipped as soon as possible to ensure Christmas delivery.
|WE CANNOT GUARANTEE SHIPMENT OF CHRISTMAS ORDERS RECEIVED AFTER DECEMBER 10TH.
Any order placed after December 1 will be shipped as soon as possible to ensure Christmas delivery.
The Scotts’ Guarantee
We personally guarantee that every Southern Supreme Fruitcake meets our strict standards that it will arrive bakery fresh and keep it’s lasting moistness. After tasting our fruitcake and you find you are not satisfied with the quality of our cake, just return the uneaten portion to us within 30 days and we will be glad to replace your fruitcake or refund you money.
The Scott Family
If you have a question not addressed on this page, please give us a call or E-mail us at: firstname.lastname@example.org and we'll do our best to help you! Our phone number is: (336) 581-3141. Our Fax number is: (336) 581-4149. We look forward to the opportunity to serve you!